Active Proposals
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Pending Quotes
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Proposals

Proposals section coming soon...

Cases Won YTD
27
Spectrum Pipeline • 2026
Retention Rate YTD
50.9%
27 retained / 26 lost
Open Tickets
42
3 pending
Tickets Solved YTD
260
Since Jan 1, 2026

🏆 Top Producers YTD 2026

🥇 Elaine 13 cases
48% of YTD
🥈 Tawnee Zuniga 11 cases
41% of YTD
🥉 Arica Castillo 2 cases
7% of YTD
4 Timothy Rose 1 case
4% of YTD
Total YTD Cases
27 cases won

🎧 Client Success (Zendesk)

New 1
Open 42
Pending 3
Solved (YTD) 260
Total Tickets 2,361
Resolution Rate (YTD)
~85% tickets resolved

📊 All Pipelines

Spectrum Cases
500+
29% win rate
Renewal
500+
29% retention
Indirect
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Implementation
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Dashboard v1.1 • Data from Pipedrive & Zendesk • YTD 2026

Revenue Dashboard

Revenue section coming soon...

Agent Management

Agent Management section coming soon...

Marketing Hub

Marketing section coming soon...

User Management

Settings

Settings section coming soon...