Agency Stats

Real-time performance metrics & insights
Updated:

Agency Goals

Loading...
Voluntary Production
--%
$-- YTD of $-- expected
$--/wk needed to hit goal
--
Spectrum Cases
--%
-- YTD of -- expected
--
Spectrum Retention
--%
-- retained / -- total
Click for details
GA Retention
--%
-- retained / -- total
Click for details

Spectrum Pipeline

Health Cases
Open Pipeline
--
Active opportunities
Click for details
Won This Period
--
Benefit Year
Click for details
Retention Rate
--%
Renewal Pipeline YTD

Pipeline by Sales Rep

Loading...

Customer Satisfaction

Zendesk

Current Ticket Status

Open
Pending
On Hold
Total Open Tickets

Resolution Performance

New --
Solved --
Completion Rate --%
New --
Solved --
Completion Rate --%
New --
Solved --
Completion Rate --%

Support Team Performance

This Week
Loading...

Individual Production Goals

Loading...

Loading sales data from Google Sheets...

Retention Details

✅ Retained

❌ Lost

Pipeline Details